Refund Policy

**1. Return Eligibility** Items can be returned if they meet our: *Returnable Items:* - Unopened HP printers in original packaging -used ink cartridges with seals intact - Office supplies in original condition - Defective items (any condition) - Items received in error *Non-Returnable Items:* - Opened or used ink cartridges - Customer-damaged items - Items without original packaging - Special ordersized items - Returns after 30 days **2. How to Return Items** *Step 1: Initiate Return Request* us at contact@printifysolutionllc.com or 1-800-260-7 with your order number, product details, reason for return, and preferred resolution. *Step 2: Return Authorization* We'll issue an RMA number within 24 and provide prepaid return labels for eligible items. *Step 3: Secure Packaging & Shipment* Pack items safely with the RMA number, original packaging, and a return authorization form. *Step 4: Processing & Refund* We’ll inspect items within 2 business days and process refunds within 3-5 business days to the original payment method. **3. Refund Types and Timeframes** - Credit Card: 3-5 business days - Card: 3-5 business days - PayPal: 13 business days **4. Return Shipping** Return Shipping Available for:* - Defective items - Wrong items - Orders over $100 *Customer Pays for - Change of mind - Orders under $100 5. Exchanges** We offer refunds instead of exchanges. Return the original item and place a new order. **6. Damaged or Defective Items**Contact us within 48 hours if you receive a damaged. We’ll expedite a replacement or refund. **7. Cancellations** You can cancel orders free of charge if they haven’t shipped. Contact us immediately with your order number. **8. International Returns** 30-day policy applies. Customers handle return shipping and customs. **Contact** Printify Solution LLC 2664 Narcissa Rd, Plymouth Mtng, PA 19462 Email contact@printifysolutionllc.com Phone: 1-800-260-2927